FAQs

Questions

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We offer 8 make-up classes per year. The sooner we know that you can’t make a class, the better, so we can slot you in somewhere else quickly. We understand that last-minute things come up, and we’ll always try to assist you in finding a make-up class. But you must tell us before 8.00am on the day of your lesson; otherwise, you won’t qualify for a make-up.

Our Supervisors constantly keep an eye out for those little fish ready to be promoted to the next level. Every swimmer will be formally assessed every 6 – 8 weeks, which includes feedback provided to parents. Our students need to commit themselves to consistently attending lessons to allow our instructors the opportunity to continually encourage and develop their skills in the water.

Children’s learning abilities develop at different rates, and what is normal for one child isn’t for another. No child will make constant and equal progress at every lesson, as learning isn’t linear. As long as you commit to bringing your child in regularly for their lessons and encourage them in their endeavours, we can guarantee you’ll see improvement. As soon as they have mastered all the skills in one class level, they can move up as soon as a space becomes available in the next class.

Swimmers should have bathers, a towel, goggles, dry clothes to change back into and a drink bottle.

Swimmer nappies are required for children six months to three years

Squad swimmers additional: Fins, pull buoy, kickboard, drink bottle.

While goggles aren’t mandatory, we highly recommend them for children learning to swim. It encourages them to put their heads in the water and helps to improve their body positioning in the water.

Yes, please! Swimming is a year-round activity and is not restricted to sunny days. We believe that the best way to become a strong, confident swimmer is to show up consistently to the pool and give it your best.

Not practising during winter can be detrimental to the skills we are trying to teach younger swimmers and can affect the fitness of older swimmers.

Our pool water is warm and toasty, and we also have air heaters too. However, we recommend bringing a clean, dry change of clothes for after swimming lessons. We have no control over how cold it is outside our premises, sorry!

We offer classes for children as young as six months old, as we believe that the earlier you introduce your child to the water, the better. However, just because your child may be older does not mean they’ve missed out. It’s never too late to start.

Swimming lessons should be a consistent, long term process and not something that will ‘finish’. We think it’s essential that your child attends at least once a week, consistently for several years and that they value swimming being a lifelong skill. Swimming lessons are a foundation to be built on, regardless of whether your child joins a squad, plays an aquatic sport like water polo or just likes hanging out at the beach on the weekend.

By high school, most children will be confident, capable swimmers that perhaps do not need regular lessons outside of what their school offers through their physical education program. We believe that if a child can swim 400 metres with good technique, without stopping or becoming exhausted, then they are a capable swimmer. This should give you greater peace of mind when they are in and around water, and at this age, often without you.

Although we work hard to be consistent, we can’t always guarantee that the same instructor will be available. Our staff can get sick too, and we need to let them take holidays from time to time. But our lessons are structured, so what’s actually being taught will be consistent. Sometimes there’s a massive bonus to having a different teacher. They can bring a fresh perspective to things, and another face, smile or comment might achieve a more significant breakthrough.

Rest assured, all of our instructors are highly skilled in water safety, first aid and, most importantly, best practices in providing learning to swim instruction.

Although we work hard to be consistent, we can’t always guarantee that the same instructor will be available. Our staff can get sick too, and we need to let them take holidays from time to time. But our lessons are structured, so what’s actually being taught will be consistent. Sometimes there’s a massive bonus to having a different teacher. They can bring a fresh perspective to things, and another face, smile or comment might achieve a more significant breakthrough.

Rest assured, all of our instructors are highly skilled in water safety, first aid and, most importantly, best practices in providing learning to swim instruction.

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