About Us

Philosophy

Why we exist

Why we love what we do
Our professionally developed curriculum has been (tumble) turning out thousands of confident and competent swimmers since 2002. Giving parents greater peace of mind when their children, and grandchildren, are in or around water.

With a strong focus on perfecting techniques, we don’t just teach kids how to swim, but more importantly, how to SWIM WELL. We believe with better technique, your little one will learn how to swim further, using less energy. A child who tires less quickly in the water is less likely to panic. A calmer, more competent swimmer will be a safer swimmer.

Making A Difference

Life Changing

Not just life saving
Plus, we aren’t just in the business of saving lives, but also changing them too. Our highly regarded teachers help unlock your child’s potential to be the best they can be in the pool, the classroom, and life in general.

We believe every child should have the opportunity to enjoy as many healthy water-based activities as possible. Whether that’s just swimming around, surfing or later in life scuba-diving, maybe boating or fishing with their own kids.

Our staff are enthused about coming to work because they know the lessons delivered in our pools go a long way to achieving our shared goals – for children to be safer, happier and healthier.
Business Focus

Management Teams

A business based on internal customer service

With a flat organisational structure, our on-site and head office senior staff are always close by to support frontline staff and customers.

They’re are just as passionate about kids, safety, swimming and learning, as everyone else at Aquabliss. Many holding swim teaching and education qualifications themselves.

Parent Focus

Pool Deck & Welcome Staff

Empowered to deliver outstanding customer service

Every single class is monitored by a Pool Deck Supervisor. Yes, you read that correctly. Every. Single. Class! Assessing students and teachers to ensure your child progresses as quickly as they possibly can, so you get the best return on your investment! Pool Deck staff are your main contact point about your child’s swim progress.

Everyone onsite is supported by our exceptional customer service team. They’re the solid foundation at each swim school. Some are swim teachers themselves. They’ll answer your queries, assist with bookings, make you feel welcome, help you fit in, calm tantrums and hand out tissues if they need to. Anything to help – they’re multi-talented!

You’ll soon get to know them when you become part of the Aquabliss family and they’ll enjoy supporting you and your family.

Student Focus

Teachers & Coaches

Creating big smiles and big wins in the water

All our coaching and teaching staff hold nationally recognised qualifications from either Swim Australia™ or AustSwim™. They’re also first aid trained and have a Working with Children Check.

When we recruit, we look for more than just qualifications on a pieces of paper. We recruit based on a range of criteria, but mostly passion. Passion about kids, safety, swimming and learning.

Our lessons are delivered by some of the best instructors in the industry. They understand and respect that each child is different. They’ll help to unlock each child’s potential through supportive, constructive encouragement, with lots of fun along the way. They’ll be a champion for your child. Always believing in them. Never giving up on them. Fighting to keep them safer, healthier and happier.

Our talented teachers and coaches are on standby waiting to have a positive impact on your child.

Testimonials

Why Others Choose Us

How other parents feel about us

We’d prefer you see reviews directly from Google, completely unfiltered. We can’t guarantee we won’t make a mistake, but we will guarantee that if we do, we’ll apologise and do everything we can to try to make things right. Our responses on Google demonstrate such commitment.

Aquabliss Pymble
Excellent
4.5
Aquabliss is a very fun and friendly environment. All the children look happy to be in the water as the swimming instructors are smiling and happy whilst teaching. I couldn’t say one bad thing about this place, it is such a welcoming environment
This is my second time to put a review here, after seeing the passion and professionalism of every single person in Aquabliss Pymble, from door with Gloria to the water with every single of instructors.We love you all and thanks so much for being so amazing and organised. I love I can see my daughter progress in the app and can manage all the sessions online. it saves a lot of time for us. I tell every single parents I see in the pool. Maybe that would be good to have a one pager letting parents know that you have such a great system 👌👌
Response from the owner: Thank you Amireh, we appreciate such great feedback about our amazing staff. I have gone ahead and passed this review onto our staff to see what an impact they can make. Thank you for the 5 star review!-The Aquabliss Team
We joined Aquabliss on the recommendation of one of the school parents and they dealt very well with my son’s requirements (sensitivity around water). I also miss the lesson because I was disorganized and they were super helpful. One of the parents advised that you can rebook a missed lesson up to eight times in 12 months so they were gracious enough to do this on the spot for me. I also wasn’t able to book online so I spike with Ella on the front desk and she was very patient and did a great job of resolving my issue.
Response from the owner: Thank you John for the 5 star review, that is such kind feedback.-The Aquabliss Team
I have no words to say thank you team. Our daughter loves the pool. each single instructor here is an angel. The way you take care of our little ones, the way you give them love and training is unbelievable. Thanks so much for EVERYTHING.
Response from the owner: Hi Amireh, Thank you for such an amazing review! That’s fantastic your daughter loves swimming lessons with us, I will be sure to pass this on to all staff.-The Aquabliss Team
Response from the owner: Hi Benedict, Thank you for your 5 star review!-The Aquabliss Team
My daughter has been coming here for nearly 2 years now. She really enjoys learning with her instructors Greg and Andrew. All the staff are really helpful and friendly. Highly recommended.
Response from the owner: Hi Eugene,Thank you for the 5 star review and kind words, we really appreciate your feedback and are so happy to hear your daughter loves to swim with our friendly team at Pymble.-The Aquabliss Team
My daughter has built lots of confidence in the water since she was been with Aquabliss Pymble. Love the teachers, patient and professional. The supervisor is also very helpful, giving the suggestions to improve her swimming techniques. Absolutely recommend it.
Response from the owner: Thank you Li for your kind feedback, we really appreciate your feedback. We agree, we have great instuctors and supervisors here at Aquabliss. -The Aquabliss Team
It’s a good swim school for the little ones. Timings and location suits us well.
Response from the owner: Hi Nitin, thank you for the 5 star review! We appreciate your great feedback.-The Aquabliss Team
I’m very happy with the quality of Aquabliss Pymble service. Friendly staff, Greg (my son’s instructor) is very kind and patience with the kids. Very satisfied with Aquabliss Pymble!
Response from the owner: Hi Carolina, Thank you for the 5-star review! -The Aquabliss Team.
Response from the owner: Hi Vitali, thank you for your 5-star review! – The Aquabliss Team
Absolutely delighted by the quality of tuition for my little one!
Response from the owner: Hi Emmanuel, thank you for your positive feedback! – The Aquabliss Team
Response from the owner: Hi Sviatlana, thank you for your 5-star review! – The Aquabliss Team
Wonderful place to start your swimming lessons. Amazingly friendly staff.
Response from the owner: Hi Yogesh, thank you for your positive feedback! – The Aquabliss Team
Response from the owner: Hi Cindy, Thank you for the positive review! – The Aquabliss Team
We love this school and their teachers
Response from the owner: Hi Anuraag, thank you for the review! – The Aquabliss Team
Top service, top facilities.The instructor is highly skilled, very kind and unwavering at the same time, a very important skill with kids. And the method used to teach proved itself, my kid progressed and learned very quickly.
Response from the owner: Hi Lea. Thank you so much! We appreciate you taking the time in leaving us a review. It has been great to see your children progress in the water. Thank you once again! – The Aquabliss Team
This is an updated review. Understanding how difficult to run business in Australia. They did re-brand the venue with better designed curriculum for different levels. Highly recommend.
Response from the owner: Hi Alex. We would like to extend our sincerest apologies for your negative experience at our centre. We value all feedback from our customers and wish to ensure that you have a great experience with us. We would greatly appreciate the opportunity to discuss this further with you. If you wouldn’t mind emailing us at info@aquabliss.com.au at your earliest convenience, then l can have management speak to you about this. We look forward to speaking with you soon. – Aquabliss Team
My daughter start swimming at Aquabliss Pymble from last term – They are learning in small group, I can see grow and progress in the pool every single week, all team members are really “helpful”, friendly and really professional.they also have adult class which is really good also.I must say thanks you so much to all team members for fantastic work.
Response from the owner: Hi Atika. Thank you for the positive review! We have seen your daughter progress in her lessons which has been so wonderful to see. Thank you for supporting our vision in teaching everyone in the community on how to swim well. We hope you continue to enjoy coming to our centre in the future. – The Aquabliss Team
excellent instructors, nice and patient. Both of my children enjoy swimming there
Response from the owner: Hi 林虹利. Thank you so much for the positive review! Our Teachers are passionate about what they do and are happy teaching kids how to swim well. So it is great for them to be recognised. We hope you and your children continue to enjoy coming to our swim centre in the future. – The Aquabliss Team
Excellent staff, very accommodating and very family-friendly atmosphere. Highly recommended.
Response from the owner: Hi Tim, thank you for taking the time in leaving us a review! We have a great team who are passionate about teaching babies and children how to be safe in and around water all year round. We hope you continue to enjoy coming to our centre! – The Aquabliss Team
we have been learning here for about two years, staff are all friendly, some trainers are very nice, but not strict enough to let the kids progress quickly , some trainers are strict and patient at the same time, we prefer the latter one. Another thing is for some good trainers, the faculty-student ratio is 1:5, if this ratio can be lower would be much better.
My children have learnt to swim at Aquabliss for the past 7 years. Learning to swim can be quite a daunting experience for a child, especially if they have high anxiety. The team at Aquabliss work very hard to accommodate all types of swimmers and as both my children were anxious little ones, I have found Aquabliss very helpful in encouraging them to be their best.
Response from the owner: Hi Cathie. Thank you for the positive review and for supporting our centre for the past 7 years! The Aquabliss team at Pymble is so happy that you have enjoyed swimming at our centre. We hope that you and your kids continue to enjoy your swimming journey with us in the future. Thank you, and have a great day!- The Aquabliss Team
We have been taking our children to Aquabliss Pymble for the past 6 years. The staff have always been amazing with the children (no matter what age) and it has been wonderful watching our children learn how to swim and watch their love for swimming grow. One of the reasons our children love Aquabliss Pymble is the Aquabliss family (staff) are consistent enabling our children to grow healthy teacher / student relationships. The staff are also great with the parents. Communication between staff and parent is effortless and the staff keep you updated on your child’s strengths and areas for improvement. We couldn’t be happier with our Aquabliss journey.
Response from the owner: Hi Narelle. Thank you for the positive review! The Aquabliss team here at Pymble is so happy that you and your children have enjoyed swimming at our centre. We hope that you continue to enjoy your swimming journey with us in the future. Thank you, and have a great day!- The Aquabliss Team
Aqua bliss Pymble is wonderful for our two children, who are learning to swim at a strong rate. It’s managed by Carlina Robb who is focused, well organised and attentive to both children and parents’ needs as well as always being engaged in the childrens progress in learning to swim.Great place for your family to learn to swim.
Response from the owner: Hi Jason. Thank you for the wonderful review! The Aquabliss team is so happy that you have enjoyed swimming at our centre. Your feedback will be passed onto our team and to Carlena. We hope that you and your kids continue to enjoy your swimming journey with us in the future. Thank you, and have a great day!- The Aquabliss Team
I have been taking my kids for swimming lessons for many years here. Easy access carpark and very friendly staff. My kids has improved their swimming skills and they love lessons! Great supportive coaches.Recently they upgraded their booking system. We can access the website to manage the payment, lesson’s booking, cancel and make up lesson. We also can change the date and time thought the website. They also renovated the centre, much nicer and clean.
Response from the owner: Hi Mino. Thank you for the wonderful review! It’s great to see the positive impact our changes have made to our customers. The team here at Pymble is so happy that you and your kids have enjoyed swimming at our centre. We hope that you continue to enjoy your swimming journey with us in the future. Thank you, and have a great day!- The Aquabliss Team
My 4.5 years old daughter loves this centre and the swimming instructors. Every Saturday early in the morning she gets up excited about her class. We have seen a lot of progress in a short period of time thanks to the lovely staff and instructors.
Response from the owner: Hi Ali. Thank you for the wonderful review! The Aquabliss team here at Pymble is so happy that you and your daughter have enjoyed swimming with us. We love hearing about the progress our swimmers are making. We hope that you continue to enjoy your swimming journey with us in the future. Thank you, and have a great day!- The Aquabliss Team
My kids have been with Acqubliss pymble for years. Very happy to see all the progress they have made through the years and kids love their coach. Also as a parent Ifeel Very comfortable talking to the supervisor,who is willing to listen and prepare to give you feedbacks and suggestions.Jenny
Response from the owner: Hi Jenny. Thank you for the positive review. The Aquabliss team here at Pymble is so happy that your kids have enjoyed swimming at our centre. We hope that you and your family continue to enjoy your swimming journey with us in the future. Thank you, and have a great day!- Aquabliss Team
Nice swimming class for kids and infantsSmall groups and good coaches.
Response from the owner: Hi Afshin. Thank you for the wonderful review! The Aquabliss team is so happy that your children have enjoyed swimming at Aquabliss Pymble. We hope that you continue to enjoy your swimming journey with us in the future. Thank you, and have a great day! – The Aquabliss Team
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Accreditation

Independent recognition

We're meeting swimming industry standards

We’re accredited members of Australia’s peak swim industry associations.

It’s important we keep abreast of changes within the industry and work with other professionals to improve teaching standards and child protection initiatives.

Our teachers are also independently AustSwim or Swim Australia qualified.